Invite your team, and who can do what

Only the owner can invite or remove people. The free pilot includes up to 5 people, the owner included. Invites that have not been accepted yet count too.

Invite someone

1. Open Team.
2. Type your teammate's email and press Invite. They get an email with a link to join.
3. If the email does not arrive, press Get invite link and send the link yourself, for example by text. Each link works once. Making a new link stops the old one, including the one in the email.
4. Press Send again to email a fresh link, or Cancel to take the invite back.

The person opens the link, adds their name and a password, ticks the box to agree to the Terms, and joins as a team member. If they already have a FixLoop account, they sign in to join.

Two roles

• Owner (one per business): invites or removes people, changes settings, archives and deletes problems, and signs off problems.
• Team member: reports problems, finds the root cause, does fixes and verifies the fix held.

By default only the owner signs off. The owner can let team members sign off too, with a switch in Settings.

To remove someone, the owner presses Remove next to their name on the Team page. The owner cannot remove themselves.